Duke Alert Bar

Privacy Policy Regarding Patients

Duke Health and its affiliates may collect certain information to facilitate the process of your becoming a patient for treatment at Duke Health, such as your contact information, medical records, and insurance. When you first present for care at a Duke Health facility, you will generally be provided a separate notice of privacy practices that explains in more detail the types of data collected and the purposes for which such data are processed and shared by Duke Health. That notice will be controlling regarding the data collected during the course of your treatment at Duke Health. If you have additional questions about the processing of your data in connection with your becoming a patient at Duke Health, you should contact the Data Protection Officer using the contact methods provided below in the Contact Us section.

 Category of Personal Data

 Purposes of Processing

 Legal Bases for Processing

 Contact Information

including your name, home address, email address and phone number

To notify you of upcoming appointments, process payments, and maintain health records

To process transactions requested by you and meet our contractual obligations

Legitimate interests

Your consent, if applicable

 Health Records

including doctor’s records, surgical records, immunizations, medications, genetic testing information, and biometric information

To treat you

To process transactions requested by you and meet our contractual obligations

Legitimate interests

To protect your vital interests

Your consent, if applicable

For diagnosis and treatment

 Family Information

including family members, ages, occupations, and health

To treat you and maintain accurate health records

To process transactions requested by you and meet our contractual obligations

Legitimate interests

To protect your vital interests

Your consent, if applicable

For diagnosis and treatment

 Insurance History

including prior insurance subscriber, employers, and trade union membership

To process insurance coverage and payment for treatment

To process transactions requested by you and meet our contractual obligations

Legitimate interests

Your consent, if applicable

For diagnosis and treatment

 Demographic Information

including race, ethnicity, gender, age, education, profession, occupation, income level, marital status, and spouse name, address, medical record number and tax identification number

To treat you  and maintain accurate health records

To process transactions requested by you and meet our contractual obligations

Legitimate interests

Your consent, if applicable

For diagnosis and treatment

 Financial Information

Including salary, wages, household income, tax records, and tax identification number

To process financial assistance and payment for treatment

To process transactions as requested by you and meet our contractual obligations

Legitimate interests

You consent, as applicable

 Log Files

including IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data

To notify you of upcoming appointments, process payments, and maintain health records

To process transactions requested by you and meet our contractual obligations

Legitimate interests

Your consent, if applicable

 

Click this link for the full Duke University Privacy Policy.